Hello, @user_td9r8x! Great question. Thanks for reaching out with a new post to ask! Based on my research, the $180 Military Prepaid Card was a promotional offer for veterans and active-duty members that was primarily active throughout 2024 and 2025. While we frequently update our military appreciation offers, the specific $180 gift card incentive has largely transitioned to different benefits. As of early 2026, we have moved toward a model that focuses on long-term service benefits and smaller, rolling rewards rather than a one-time high-value gift card.
Even though the $180 card may no longer be available for new sign-ups, verified military members still have access to several perks through May 31st 2026! There's a specialized discount or exclusive access to NOW TV for verified accounts. If you relocate to an area where Xfinity Internet isn't available, we will waive the Mobile-Only access fee to keep your lines active. And verified military members are often automatically fast-tracked to Diamond Status in our Xfinity Rewards (now called Xfinity Membership) program, which provides access to free movie nights, Peacock Premium offers, and other rotating perks!
If you already signed up and were expecting a card but haven't received it, you can still check your status with our Incentive Tracker, HERE. Cards typically take 14 – 16 weeks to process after your service has been active and in good standing for at least 90 days. If the tracker shows you were "Qualified" but you never received the email for the Virtual Mastercard, you can contact our Promotion Center at 1-866-385-8392. And if there's anything else we can do to help, please let us know! Our Digital Care Team remains here to support you and your household however we can.
Ok thanks for the reply. Saw the perks unfortunately those are not perks that we would use very much of but are very much appreciative of the offers. Thanks again.
You're welcome! Is there anything else we can help you with?
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XfinitySara
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4 hours ago
Hello, @user_td9r8x! Great question. Thanks for reaching out with a new post to ask! Based on my research, the $180 Military Prepaid Card was a promotional offer for veterans and active-duty members that was primarily active throughout 2024 and 2025. While we frequently update our military appreciation offers, the specific $180 gift card incentive has largely transitioned to different benefits. As of early 2026, we have moved toward a model that focuses on long-term service benefits and smaller, rolling rewards rather than a one-time high-value gift card.
Even though the $180 card may no longer be available for new sign-ups, verified military members still have access to several perks through May 31st 2026! There's a specialized discount or exclusive access to NOW TV for verified accounts. If you relocate to an area where Xfinity Internet isn't available, we will waive the Mobile-Only access fee to keep your lines active. And verified military members are often automatically fast-tracked to Diamond Status in our Xfinity Rewards (now called Xfinity Membership) program, which provides access to free movie nights, Peacock Premium offers, and other rotating perks!
If you already signed up and were expecting a card but haven't received it, you can still check your status with our Incentive Tracker, HERE. Cards typically take 14 – 16 weeks to process after your service has been active and in good standing for at least 90 days. If the tracker shows you were "Qualified" but you never received the email for the Virtual Mastercard, you can contact our Promotion Center at 1-866-385-8392. And if there's anything else we can do to help, please let us know! Our Digital Care Team remains here to support you and your household however we can.
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