Visitor
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2 Messages
15 calls and 15 failures for Xfinity
How can I talk to a US based costomer service rep with out waisting time calling in? I have a issue that I called about 15 times that never gets fixed and everytime they say it will be fixed and sent up to the right people and never does. Every call has been a minumum of 1 hour and a incredible waste of my time. It's been very frustraiting to say the least and this has me considering going somewhere else for internet.
Thanks
XfinityGabriel
Official Employee
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2.9K Messages
3 hours ago
Hi there! Thanks for your time and for reaching out. I can understand the importance of being able to speak with someone without having to call in. I am sorry to learn about this experience of calling in multiple times without a solution. You’ve reached the right place. Over social media, we are an expert team in providing solutions in a timely manner to internet service concerns. How can we best be of service today?
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