Akhenaten30's profile

New Poster

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2 Messages

Thu, Jan 7, 2021 5:00 PM

12 mth promo ending soon

Good evening. My first year 12 mths, $20/mnth promo will expire on the 18th of this month. I own my own equipment and looking for the basic internet service. That's b/c I only use it for school. So how will my bill change? Is it true it will climb to $60 just for internet?

Responses

Official Employee

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375 Messages

5 m ago

@Akhenaten30 Thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message(steps can be found through this link

with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3p2Oynz

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