Ryan_F_64's profile

Regular Visitor


4 Messages

Sun, Oct 25, 2020 3:00 PM

12 month promo expired



I just found out today that my 12 month promo expired.    Right now funds are tight.   I may have to cancel service.   Is there someone that can help me?



Official Employee


2.3K Messages

6 m ago

Hello @Ryan_F_64, thanks for reaching out to us on our Forums page. We appreciate you being a customer with us and for wanting to continue service with us as well. We definitely understand the need to have a manageable bill and we would be more than happy to help. I see you have already sent us a private message and we will respond promptly. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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