Visitor
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4 Messages
100s of spam emails
I am receiving 100's of spam emails. I have tried chatting and calling. This is the most non-existent customer support that I have ever experienced.
Visitor
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4 Messages
I am receiving 100's of spam emails. I have tried chatting and calling. This is the most non-existent customer support that I have ever experienced.
lvollans
Visitor
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4 Messages
10 days ago
How do I get it to stop other than getting rid of my email account?
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XfinityThomasB
Official Employee
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2.3K Messages
10 days ago
lvollans To report spam to Xfinity, for emails, you should send the full message headers to abuse@comcast.net. For general issues, including safety concerns, you can report them online by signing in to your account at Xfinity's Report an Issue page or by calling 1-800-XFINITY if you are not a customer.
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BruceW
Gold Problem Solver
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26.7K Messages
10 days ago
Proceed with caution! When scammers manage to hack into an online account, they sometimes "mailbomb" the account's recovery email addresses in the hope that the victim will be overwhelmed by the flood and won't see any "you changed your info" warning emails sent by the company managing the hacked account.
Comcast Security Assurance may be able to help. You can reach them at 1-888-565-4329. Note that this is NOT one of the general customer service numbers. The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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