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user_5oog4z
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Sunday, June 30th, 2024 1:04 AM

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$100 Visa gift cards

$100 visa gift card

When I transferred my numbers over from T-Mobile and another carrier to Xfinity the sales person at the Xfinity store told me that we would be receiving $100 Visa card for every phone I transferred over. How long will it take to get these gift cards? Customer care has been tossing this case around to various departments with no resolution in sight , it’s been about 8 months since I ported . 

Question

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Updated 

10 months ago

57

1

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XfinityDilary

Official Employee

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2.3K Messages

1 year ago

 

user_5oog4z Thanks for posting on our community forums for assistance. I'm sorry to hear you have not received any updates on the gift card status. We'd be happy to check what's going on. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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user_zvuscn

1 Message

That happens to me too they are very disrespectful 

10 months ago

0

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