Visitor
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1 Message
1 Gbps promotional rate expired - looking for retention options
Hello,
My 2-year stepped promotional plan just ended this month, and my monthly bill for 1 Gigabit internet jumped from $70 to $108. I own my own equipment and unfortunately have no alternative wired providers in my building. I really like the service, but $108 a month is outside of my budget . Are there any unadvertised retention promotions or loyalty discounts that I can transition to lower the rate. Could the Digital Care team help me find a new 1-year or 2-year promotional rate to stay with Xfinity.
Thank You


EG
Expert
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120.5K Messages
52 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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