New Poster
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2 Messages
someone in charge of billing
Since you and Bally are having a ........ contest, why did you bill me for that service which I am NOT receiving...Last month, you brought it down to 172.00 ..Waiting for a reply and please use
correct email...that would be my gmail account
XfinityDena
Official Employee
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2.1K Messages
1 day ago
@tech1933 I would be happy to take a look at your billing. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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EG
Expert
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104.5K Messages
1 day ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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