Visitor
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1 Message
incorrect agent conduct
I was promised a promotion from an agent over the phone, I paid my half of the past due bill and xfinity has not yet corrected my bill to reflect the past due amount credit. How do I escalate my isue.
Visitor
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1 Message
I was promised a promotion from an agent over the phone, I paid my half of the past due bill and xfinity has not yet corrected my bill to reflect the past due amount credit. How do I escalate my isue.
EG
Expert
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115.1K Messages
25 minutes ago
The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrianH
Official Employee
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1.9K Messages
23 minutes ago
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