U

Visitor

 • 

1 Message

Saturday, June 7th, 2025 8:15 PM

I need to cancel my service

I sold my house and need to cancel my Comcast service

Expert

 • 

110.9K Messages

9 hours ago

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

1.7K Messages

9 hours ago

Thank you @EG!

 

Hey

user_6ecu3a thank you for taking the time to contact us about you account. Congrats on the new house! We can help with your account here just send us a direct message with your full name and service address to get started. 
 
To send a direct message: 
 
  • Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

 

Expert

 • 

110.9K Messages

8 hours ago

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