Help TV

I am home from the hospital for one afternoon.  Have inoperable cancer.  The TV in the living room wasn’t giving a picture.  Called and was routed all over - 45 minutes.  There is no way to get someone live.  Horrible.  Horrible service.  Then I’m in the chat with some guy who was trying to sell me something.  I signed something.  I don’t want anything,  I’m being sent something.  What in the world could you be sending?  Do not send anything and cancel whatever I signed.  Kept asking the guy when is he going to help fix the TV?  He did nothing and then disappeared.  5 hours!  5 hours of wasted time.  I am angry .  Tried to get someone to set up a visit for someone to come and fix the TV.  Impossible to do!  Please send someone Sunday to fix the TV.  I will not pay for a visit.  Will be writing the CEO.  This is bad for my health. Pathetic service.  How are you in business?