4 Messages
Your rates are out of line.
Just got notified of another giant rate increase. last year went from 105 to 125 then to 128, now going to 157.
Between charging exorbitant fees for unlimited data and constant rate changes, I can't wait to find alternate solutions.
Accepted Solution
XfinityAbby
Official Employee
•
440 Messages
1 month ago
Hello @thrca. Thank you for reaching out on our Community Forum. I know bill changes can be stressful, and I would love to look at options to reduce your bill.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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