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user_tbl6gt
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Monday, August 19th, 2024 7:52 PM

Your AI service is terrible....I need an explanation of my invoice

I tried your AI service and it is terrible.  I need an explanation of my invoice and I can't communicate with anyone live.

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2 months ago

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XfinityThomasD

Official Employee

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966 Messages

3 months ago

 

user_tbl6gt I'm sorry to hear that you're having trouble with your statement and would be happy to help however we can. You can always view the last 12 months of statements as PDFs from our Xfinity website/app to compare and find any differences.

 

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