Skip to main content

    Support

    Offers

U
user_tbl6gt
1st Topic
1st Like

1 Message

Monday, August 19th, 2024 7:52 PM

Closed

Your AI service is terrible....I need an explanation of my invoice

I tried your AI service and it is terrible.  I need an explanation of my invoice and I can't communicate with anyone live.

Question

 • 

Updated 

3 months ago

46

2

XfinityThomasD

Official Employee

 • 

1.2K Messages

8 months ago

 

user_tbl6gt I'm sorry to hear that you're having trouble with your statement and would be happy to help however we can. You can always view the last 12 months of statements as PDFs from our Xfinity website/app to compare and find any differences.

 

0

0

user_xx2f2w

1 Message

3 months ago

This is my question, as well, but there is NO reply as to how to solve the problem.

1

0

XfinityMartyR

Official Employee

 • 

2K Messages

 

user_xx2f2w Thanks for reaching out! This article may help you understand your billing statement. Understand your bill

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 months ago

0

forum icon

New to the Community?

Start Here