Visitor
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7 Messages
You'll need to make a payment in person Please visit an Xfinity Store near you.
My account is in good standing and I've always been able to pay online. I've recently updated my billing info a few times as I've been in the process of switching banks. How do I continue to make payments online? And why is my auto pay no longer setup???? The nearest Xfinity store is too far from me to make driving practical so that is not a solution at all. PLEASE HELP!
EG
Expert
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117K Messages
3 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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3.1K Messages
2 hours ago
Oh no, @user_qg82e6 I'm sorry for the trouble you are experiencing trying to set up your autopay, and paying in person would be too much of an inconvenience since the Xfinity Store is too far away. Are you still in the process of switching banks? When you try to set up the autopay are you getting an error?
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