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Visitor

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2 Messages

Monday, January 20th, 2025 4:53 PM

You took $360

You were supposed to help me with being overcharged! I can’t afford you taking out that much!

Official Employee

 • 

2K Messages

3 months ago

 

user_fc6ac8 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to see what we can do for you. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Expert

 • 

109.9K Messages

3 months ago

Concern moved here to the Billing help section.

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