Visitor
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2 Messages
xm fee applied on my account
Hi, By mistakenly xm fee applied on my account, mobile line came as free line along with internet connection, which is suppose to be zero $, but I am seeing 4.46$ on my bill, can you please refund or cancel those fee. Thanks
XfinityMatthew
Official Employee
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1.5K Messages
12 hours ago
Hello @user_zo6nys For the free lines we are waiving the normal service cost of $40/mo for the 1 year. As for taxes related to the cell service they are government taxes and fees usually ranging from $2-5 based on area. That sounds like what you are describing and those are unable to be waived.
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