6 Messages
xfinity/comcast rep tried to steal my credit card info
my 12month promo ended and my bill went up, because that is what xfinity does to it's customers. anyway, i was on the phone with the overseas support guys trying to keep my bill the same it has been for the last year, and they tried to steal my credit card info. i know this happened because i have about 15 emails from Chase saying a transaction was declined on my locked credit card. every year i have to deal with this shit company. xfinity/comcast is the worst. i hope someday another isp is available in my area.
XfinityAlfonso
Official Employee
•
1.6K Messages
1 month ago
Hello user_d9h0q8 thank you so much for taking the time to reach us here regarding this recent experience. This is never what we'd want for you when reaching out to make changes and save money. We'd like to help review the account and ensure that things are in good order.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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