Hi there and welcome to Comcast @user_lxif1h. Thank you so much for reaching out to us regarding your recent experience with your billing concerns. You are in the right place and we are happy to assist you today. What concerns do you have with your bill?
Hello Roberto; my concerns are those that have already been expressed by other members of this community. I am having issues with billing extra charges, and statements of agreements that I did not make. Also, with being accused of having two accounts in one home, therefore being transferred to another contract. The preceding after that matter had already been resolved, without any further commitment to a new agreement. In addition, being charged for a line that was offered free for a year. It is hard to believe, but I realize that customer service is there to try to find an angle to make charges stick, even when they are not legit.
XfinityRoberto
Official Employee
•
2.4K Messages
5 months ago
Hi there and welcome to Comcast @user_lxif1h. Thank you so much for reaching out to us regarding your recent experience with your billing concerns. You are in the right place and we are happy to assist you today. What concerns do you have with your bill?
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