Visitor

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1 Message

Friday, February 13th, 2026 1:42 PM

Xfinity won’t let me add a payment method

It keeps saying to verify the information on my account before I can add a payment method however I’ve already done that.

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Official Employee

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2.2K Messages

1 hour ago

Hi! @user_uzj8u5 sorry to hear you are having trouble adding a payment method to your account, are you signing in with your primary account? 

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