1 Message
Xfinity Website is Terrible!
For an internet company, your web page is TERRIBLE! Overburdened with layers of graphics. Why is it SOOOOOO slow, clunky, and unresponsive? I always dread going here to pay my bill because it inevitably takes me 15 minutes for each page to load.
EG
Expert
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106.6K Messages
1 day ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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1.9K Messages
1 day ago
Hello, @user_123c9h Sorry for the poor experience you have been having with our online portal. It should not take 15 minutes to load. Is this the only website that is loading slowly for you? I'm asking to see if you are having an issue with the speed of your internet plan or possible other issues. Have you been able to make your payment? Let us know, so we can assist in making your experience better. For overall feedback on our online portal feel free to submit your feedback here.
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