1 Message
Xfinity theft
I terminated services on 11/04/24. I was told that my final bill will be mailed to me. Instead $50 was automatically drafted from my account on 11/15/24. I spoke with an Xfinity representative on 11/15 and said that my funds would be returned in 2-3 business days. I still have not received my money. This is theft. My funds should returned with interest.
EG
Expert
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107.7K Messages
1 month ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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1.6K Messages
1 month ago
Hello, @user_54kuny. I appreciate you making us aware of your billing concern. I would be more than happy to review your account to see the status of your refund. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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