Visitor

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1 Message

Friday, October 3rd, 2025

Xfinity Target Scam

Almost got scammed.  They texted and called (using [Edited: "Invalid Phone Number"] Orlando, FL) me then left a messaged saying my current promotion is removed. Call them back if I want to keep the discount. So I did call them back.  Then verified just my address.  After that they were trying to promote the target scam.  $900 upfront to get that $15/month for life promotion.  The catch is to pay first 5 yrs in advance ($900).  They said I will have a free Apple Watch as well and another $75 cash back from Xfinity when paid within 24 hrs.  Told me to get Target credit card or target gift cards. I asked if I go for card credit, they said I should go to Target and apply for a credit card but I had to pay a fee for the cc. Then I picked gift card then they told me to buy from Target. Buy 3 gift cards for $300 each. Once I have the gift cards, call billing department @ [Edited: "Invalid Phone Number"] and my confirmation is [Edited: "Personal Information"]. They said they will waive my next month fee ($25).  I did receive a real thank you payment confirmation from Xfinity. (Is my account being hacked? How did they pay) After that, I received a text from [Edited: "Invalid Phone Number"] saying thank you for signing up with discount and pay the money by call that billing department.  

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Official Employee

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2.7K Messages

1 month ago

 

user_trm9ww Thank you so much for reaching out about this call you received. This is a known scam that has been going on for years. We do apologize and advise you to reach out to our Customer Security Assurance team to report and ensure your account is secure. If you can use our 1-800-Xfinity number and ask to be connected, they will make sure you are taken care of. 

 

Visitor

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1 Message

who do i contact about the target scam. when i call the xfinity number provided here and ask to speak to customer security assurance they say there is no such thing and i get lost in the maze of bots. also the link provided goes nowhere

Official Employee

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1.8K Messages

Hello, @user_h1b66w thank you for reaching out over Xfinity Forums. The Target gift card concern has been reported for a while now. Here is a great post that has some great information on how to report: https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d

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Visitor

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1 Message

21 days ago

Received a call from a 903 area code October 16 – 17 2025 with the same Target gift card scam.  Except the request was to pay $450 through 2 Target gift cards and then call the (phony) "billing department" at [Edited: "malicious number"] to pay the money and receive 5 years of $25 discounted Internet. Otherwise my plan would increase by $17 a month.  Did not do it. However it is disturbing that they were able to access my infinity account while I was on the phone and show me a additional $45 credit to my account, and they knew the bank account I was using for auto pay.  Is this a hack, or an inside job, or both? Wrote to infinity asking that they investigate and refer this to law enforcement. Apparently it has been going on for a long time.

(edited)

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