1 Message
Xfinity suspension
I keep getting emails saying that my account will be suspended because of no payment. Today I got one that said my account is now suspended. Can you help me? I thought it was spam so I ignored it.
1 Message
I keep getting emails saying that my account will be suspended because of no payment. Today I got one that said my account is now suspended. Can you help me? I thought it was spam so I ignored it.
XfinityThomasB
Official Employee
•
1.5K Messages
4 months ago
Hello user_1sgjuq Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
0