Visitor
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4 Messages
Xfinity Support
I received a call regarding some equipment that was not returned. I do not have this device. This must be a ghost equipment on my account. I’ve never utilized anything else other than the Xfinity internet box.
Visitor
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4 Messages
I received a call regarding some equipment that was not returned. I do not have this device. This must be a ghost equipment on my account. I’ve never utilized anything else other than the Xfinity internet box.
XfinityNasser
Official Employee
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35 Messages
1 hour ago
Hi, @user_4456j7. Thank you for reaching out over the Xfinity Community Forums to address equipment that you were called about. Surprise phone calls are not part of the experience that we want for you.
A lot of Xfinity plans offer a free Xumo box (previously called a Flex box) that allows members to install streaming apps to enjoy on their TVs. If not used, it can be easily forgotten about.
Does that sound familiar?
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user_4456j7
Visitor
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4 Messages
50 minutes ago
The Category doesn’t give Xfinity Support as an option
1
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