Thank you for reaching out to our team about your billing question. If you check your prior statements you can see if you had a promotional price that has ended causing any increase on the monthly cost. That information would also be available on your Xfinity app or at the Xfinity.com/myaccount site.
EG
Expert
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121.3K Messages
8 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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3.2K Messages
6 hours ago
Thank you for reaching out to our team about your billing question. If you check your prior statements you can see if you had a promotional price that has ended causing any increase on the monthly cost. That information would also be available on your Xfinity app or at the Xfinity.com/myaccount site.
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