Visitor

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2 Messages

09/10/2026 2:09 PM

Xfinity Support

I am a customer of over 20 years, I have written a lengthy complaint on this forum and still have not been contacted by a manager. I have called. I have text I have messaged. How do I reach anyone that cares at Xfinity?

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Official Employee

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2.7K Messages

6 hours ago

@user_8i20xw Good morning! We appreciate you reaching out to our Xfinity Forums for assistance with your account and services. It can be very disappointing when your services aren't working as intended. I have read over your post, and understand the nature of your concerns. Additionally, I have received your DM today, and look forward to working with you to address your concerns. 

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