Visitor

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1 Message

Saturday, June 13th, 2026 12:14 AM

Xfinity Support

Showing 2 accounts as active and was told in the Xfinity store that one was suppose to be closed.

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Official Employee

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824 Messages

5 hours ago

Hey there, @user_glt597! Thanks for bringing your account concerns to our attention. We can certainly look into this for you. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. We may proceed with a direct message now. 

Official Employee

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824 Messages

3 hours ago

 

user_glt597, It was a great pleasure to assist you today with resolving your duplicate account concern. We wish you a wonderful weekend ahead. Take care always! 

 

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