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user_s8kukh
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Sunday, December 14th, 2025 6:13 PM

Xfinity Support

[Edited: "Personal Information"]

i returned on 11/20 at 3pm I paid my last bill in December but there is no usage in December for a January Bill which I was emailed to pay. Service and equipment should already be cancelled at address and no further payments. Thank you. 

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15 hours ago

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XfinityJosephA

Official Employee

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2.1K Messages

15 hours ago

 

user_s8kukh when you have a chance send us a direct message, so we can review your account and bill. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." If you don't see an icon, you can use this link.

https://forums.xfinity.com/direct-messaging

 

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