Xfinity Support

user_2yp0ph Hello, and welcome to our Xfinity Forums Community. Thank you for reaching out regarding your final bill. Typically, the final statement will come within a billing cycle depending on when you closed your services within your billing cycle. In some instances, it can be 2 cycles. I'd be happy to take a look at your account, and provide you with a timeline on when your final statement will come out. When you get a moment, please send a Direct Message with your name, and service address. 

 

Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it