Xfinity Support

user_9uyr06, Hi there! Thanks for taking the time out of your Wednesday to reach out. I can understand the concern with not having service after making a payment through Western Union. You've come to the right place. We are a team of experts who are happy to help with resolving payment concerns over social media. How long ago was that payment processed? Payments made through Western Union may take up to two business days for the payment to post to your Comcast account. If a payment is claimed to have been made but is not reflected in the account, we recommend in completing the Western Union Convenience Pay Investigation Form and submitting it via email to Western Union. For faster processing, payments made by 6 p.m. ET are transmitted to Comcast on the same day.