U

Visitor

 • 

1 Message

Thursday, June 5th, 2025 7:59 PM

xfinity support

Why has my bill increased since March?  And why is it so difficult to get a response.  Service is very POOR.

Official Employee

 • 

1.8K Messages

2 days ago

Oh, no! Sorry to hear about your bill, @user_17xdci. You've reached the right team for assistance with your account. Please send us a Direct Message with your full name and service address. We look forward to hearing from you. 

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

 

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