Visitor
•
2 Messages
Xfinity Support
I set up a payment arrangement after my service has been disconnected and my services has not been restored yet.
Visitor
•
2 Messages
I set up a payment arrangement after my service has been disconnected and my services has not been restored yet.
user_yfdsi1
Visitor
•
2 Messages
3 days ago
I have been trying to chat with someone regarding this but no luck
0
0
EG
Expert
•
110.7K Messages
3 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityEva
Official Employee
•
1.7K Messages
3 days ago
Thank you for taking the time to reach out after setting up the payment arrangement the services should be restored right away.
Please send us a direct message with your full name and service address to make sure this has gone through effectively or help troublehsoot your service if needed. We can then return here to update the community on what we did to help restore your service.
To send a direct message:
• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0