U

Visitor

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1 Message

Saturday, May 3rd, 2025 10:24 AM

xfinity support

I’ve been trying to add a new payment plan for days now. it keeps saying i can’t yet bc i need to. verify my account information. how do i verify information that is already verified. come on now. figure it out. 

Expert

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110.2K Messages

1 day ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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33 Messages

1 day ago

I definitely know how important it is to make sure the payment methods for my online bills are set up correctly user_hnypxc, and I want to make sure this is the least of your worries this weekend! Thank you for taking the time to be part of our community by posting ❤️

I see you've already reached out to us via private message, so I'm happy to continue supporting you there. Please look for our reply!

 

 

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