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Tuesday, March 4th, 2025 11:40 PM

Xfinity Support

 I have been charged for something called now TV that I never ordered, never even heard of it before. I'm being charged partial charges for last month? As well as an additional $20 on my current bill. I need this removed as soon as possible and credited for these charges. Thank you in advance for your help with this issue

Official Employee

 • 

2.7K Messages

2 months ago

Hi there, user_10z5af! You are at the right place for assistance with your service. NOW TV is a streaming entertainment package. It comes with 125+ Live and On Demand channels. You can watch that in the Xfinity Stream app or using an Xfinity Xumo or Xfinity Flex box. At $20 per month, it is a great deal! Let's get this updated for you. 

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