user_0ob0o7 Thanks for posting on our Community Forums. What questions or concerns did you have? Our team and community are available to help here, or you can call our customer service team at 1-800-XFINITY (934-6489).
We need to speak to someone about our plan and every time we call that number it is just an automated nitemare. There's no way to get to an operator. It's so frustrating. What options should I hit to get to a person???
@user_0ob0o7 We are happy to assist with your plan here. If you send us a Direct Message with your full name and complete service address, we promise to take great care of you. We look forward to hearing back.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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XfinityThomasD
Official Employee
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