1 Message
Xfinity support
Is there anyone who can help me set up an installment plan? It's not showing me the option to do so, yet from what I've read about it, there should be no reason I'm not eligible, so idk what to do
1 Message
Is there anyone who can help me set up an installment plan? It's not showing me the option to do so, yet from what I've read about it, there should be no reason I'm not eligible, so idk what to do
XfinitySara
Official Employee
•
1.7K Messages
1 year ago
Hello, @user_mtn85r! Thank you for creating a post regarding your billing concerns. I'd love to see what we can do to help. Have you considered setting up a payment arrangement as seen here? If you specifically need to set up an installment plan to pay off a past due balance, those instructions are outlined here. Please let me know if this helps!
Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and I look forward to assisting you further!
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