1 Message
Xfinity Support
My promotion billing is coming to an end. I would like to speak to someone about what my options are. Speaking to a live person has been incredibly frustrating to get a hold of someone
1 Message
My promotion billing is coming to an end. I would like to speak to someone about what my options are. Speaking to a live person has been incredibly frustrating to get a hold of someone
XfinityOrlandoM
Official Employee
•
2.1K Messages
1 year ago
@user_u79by9
Could you please send our team a direct Modmail with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0
XfinityOrlandoM
Official Employee
•
2.1K Messages
1 year ago
@user_u79by9
I am Glad we were able to resolve your concerns
0
0