Visitor
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1 Message
Xfinity refund card has expired
Hi, I was mailed a refund card by Xfinity for a billing issue some time back, but didn’t realize the card expired on 12/2025. I have not used any of the balance on the card. Could I be sent a new card please?
XfinityAlfonso
Official Employee
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2.6K Messages
2 hours ago
Hello user_r86wa9 thanks so much for reaching out on our Xfinity Forums with these incentive card questions! I'm sorry to hear you weren't able to take advantage of that card before ti expired, but we do have a dedicated team available to help.
Xfinity Incentive Team - contact us at 1-833-269-9036 Monday through Friday from 7:00 AM to 7:00 PM CST, or send a message online.
https://www.xfinityincentivetracker.com/contactus
Please give this team a call, and let us know if this helps.
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