Visitor
•
4 Messages
Xfinity raised my internet bill without notification
Xfinity raised my internet bill more than $20 per month without prior notification
Xfinity apparently HATES its existing customers who pay without fail every month automatically
Xfinity is just another trash company
CCTambrey
Gold Problem Solver
•
3.4K Messages
2 years ago
Hello @user_9b6ffb. Thanks for taking the time to reach out to us here on the Xfinity Forum for support. I'm sorry to hear you've had a less than ideal experience with us when it comes to your monthly service bill and I'd love to help make it right. Please send us a DM with your first/last name, the account holder's first/last name (if different) and your full service address so we can help.
To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.
1
0
Again
Expert
•
31.6K Messages
2 years ago
@user_9b6ffb
Even if you're on autopay you need to look at your billing statement every month; notifications of upcoming changes will be on that billing statement.
0
0
user_9b6ffb
Visitor
•
4 Messages
2 years ago
Nope not one single notification of rate increase
0
0
user_9b6ffb
Visitor
•
4 Messages
2 years ago
I responded the only way this forum allows me to and I have received ZERO response from Xfinity
xfinity HATES their customer
1
0