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Thursday, September 19th, 2024 4:47 PM

Xfinity plan cancellation

My Xfinity account was cancelled as of today with no notice. Right after I just paid the Wi-Fi for the month. Someone please help!!

Official Employee

 • 

911 Messages

2 months ago

Hey there, Hokuspokus14_! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. Oh man, I am sorry to hear about the experience with your services. We can certainly take a look into the details fully, and make sure you are back connected. Can you please send us a DM to get started?

Please send us a direct message with your full name, business name, full address, and phone number.
 • Click "Sign In" if necessary
 • Click the "
Direct Message icon” 
(upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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