Visitor
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1 Message
Xfinity pass expired
I renewed my pass on the 18th for $10. I received a text saying that my pass was expired. I went to my settings and tapped on the icon “ I “ and toggle off the private WiFi address. Then I went back to the Xfinity WiFi and tapped “forget” I waited for a second and then tapped back on the WiFi. Then a few seconds it sent me back to the Xfinity Now page. What is going on?
Latoque
Expert
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30K Messages
50 minutes ago
Moved from Email forum
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XfinityRichard
Official Employee
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3.6K Messages
39 minutes ago
Good afternoon, @user_m71py3 . I apologize for the inconvenience you're experiencing with your Xfinity WiFi Pass. Support for Xfinity WiFi Passes is more limited than support for traditional Xfinity residential services, so our ability to troubleshoot these issues directly may be restricted. Have you had a chance to contact the Xfinity WiFi Pass support team regarding the expired pass notification and login issues?
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