U

Visitor

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4 Messages

Tuesday, July 15th, 2025 1:57 AM

Xfinity mobile

Incorrect charge and still waiting for my refund 

Visitor

 • 

4 Messages

7 hours ago

I've been calling 4 times for my refund on my Xfinity mobile which I don't have 

Official Employee

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171 Messages

7 hours ago

Hi there, user_pwj19p! Thanks for submitting a public post on our XFINITY Community Forum. I understand it is important for your refund concerns to be resolved as soon as possible. Rest assured, you have reached the right team to assist you! Please send our team a direct message with your full name and address.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. 
 

 

Visitor

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4 Messages

@XfinityNatalie​ 

My name is Simon Nguyen 

Service address

3217 w Bryn Mawr #203 

Chicago Il 60659

I've been calling 4 times to asking for my refund and still waiting for answers from Xfinity mobile 

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