Xfinity Mobile Refund Request (Edited: Language/Inflammatory]

On top of my already issues I have with xfinity every time I try to type this in here.Something conveniently goes wrong and wipes it away magically so that it never gets posted. Good thing that I copied it all to my Clipboard.So I don't have to continuously type it for the third time.It would have been now that it keeps getting deleted before I post. 

It is mind blowing that a company of your size operates with nothing but [Edited: Inflammatory] and [Edited: Language] treatment of long standing customers.  I have been [Edited: Inflammatory] with no resolution ever. I finally give up and that's what your company is banking on. The reimbursements I was promised when buying a new phone never happened. I called and called and called again.Only to be [Edited: Inflammatory] and they still never happened. This was months and months ago. I've been[Edited: Inflammatory]. Ive been passed around Repeatedly. I've been hung up on repeatedly. I've been disconnected from chat repeatedly. This is atrocious Behavior on your part. All the hours that I have put in trying to get resolution for things i've been promised At this point you owe me money , not only for my time and my efforts doing what you should be doing as I am a paying customer.  This isn't a one time situation.This is every time that i've had to deal with you which is often. When I bought a new phone I was told I would be Reimbursed  the difference for the four months that I was paying seventy five dollars for 10 Gigabytes because there was no option for the unlimited when I was trying to get that option. This never happened. I called and I called and I called again.Only to be [Edited: Inflammatory] repeatedly. I was told I was being Reinbursed but that never happened. Do You train your associates to [Edited: Inflammatory] like this? I went to the xfinity store the other day and told them that I accidentally paid sixty eight dollars for a device payment when I was actually trying to pay my bill for the billing cycle month. I didn't realize I was on the device payment tab when I made the payment. So I then continued to make The billing cycle payment for the month I asked for the sixty eight dollar For the device payment that was done on accident to be reimbursed. As the device payment is included in my monthly billing cycle. Ever since it's been [Edited: Inflammatory]. I was even told That you cannot credit back Over forty dollars. This is a bunch of [Edited: Language]. I was then told that I used my Inactive debit card to make this payment in which I did not use it I use my new debit card to make these payments. He then told me that he will reimburse forty on my debit card and 40 To my mobile account for the time that i've spent trying to fix this. He stated that I used my old inactive debit card which is not correct. So he said he reimbursed my debit card.Which was my old inactive debit card. . I informed him.That is not the card that I used to pay for this with because it's inactive. I look online under my mobile account.And I see that he changed my active card To my inactive card number . He then tells me to wait a week to see if it goes into my accounts. What a bunch of [Edited: Language] and all just so that you don't have to Credit me.

Back the sixty eight dollars which I paid by mistake.  There is no way I would have made my payment for those device payment and the billing payment on my old inactive debit card because it wouldn't work just like it wont-work to reinburse the sixty eight dollars to my old inactive debit card.  Xfinity you must [Edited: Inflammatory] I don't want the $40 credit on my mobile.I want the sixty eight dollar payment credited to my correct debit card that I used to pay it with. By mistake. Otherwise I won't make another [Edited: Language] payment to you for anything and I want all my [Edited: Language] services canceled. And you will never receive one payment for anything for me ever again.