Visitor

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1 Message

Thursday, April 16th, 2026 3:51 PM

Xfinity mobile account not resuming

Hey I paid my my past due balance for my xfinity mobile account yesterday but it still hasn’t turned back on for me.

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Expert

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117.4K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1K Messages

2 hours ago

Happy Thursday Breadcrumbsz and thanks for reaching out in our community for help with your Xfinity Mobile service 👍 We appreciate you clearing any past-due balances you had on the account, so there certainly shouldn't be anything baring you from using the service as long as it's caught up on. When you log into the Xfinity app and check you mobile billing, does your balance reflect the payment made?

 

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