Visitor
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1 Message
Xfinity loves charging people for internet they aren’t even using.
Moved to a high rise that has its own internet so no longer needed Xfinity, drove to a store and returned my equipment and canceled my service all good right?? Negative, I woke up this morning to a charge on my card for a service a canceled already. Calling and getting an actual human on the phone is next to impossible with this [Edited: "Profanity"] company. And now I have to wait days to get money back that should’ve never been taken in the first place. [Edited: "Profanity/Inflammatory"]


EG
Expert
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116.7K Messages
10 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMartyR
Official Employee
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3K Messages
9 hours ago
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