1 Message
Xfinity keeps changing my bill due date.
Every 3 months they change my bill due date to 10 days earlier. I tracked this over a year and they are successfully charging me for an extra non existing month last year. We don't have 13 months in a year you monopoly having EDIT [language] !!! Also Xfinity sent me 4 cameras I didn't order well I was on vacation. I get home and tried to return the cameras I didn't order and they said they are non refundable so I have to pay for these 4 cameras I did not order!!! EDIT [language] Xfinity?!!!!
XfinityDena
Official Employee
•
3.5K Messages
1 year ago
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience. I want to be sure we can get everything figured out for you with your service. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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