Visitor
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1 Message
Xfinity just won’t cancel my internet?
It’s been two months of emails, call-backs (that i usually don’t receive), an going in store to cancel my internet service, and yet i am STILL being billed for my service. How do you actually cancel with xfinity?


XfinityOrlandoM
Official Employee
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2.9K Messages
17 hours ago
@user_71u4ui
Thanks for reaching out to us, we do apologize for any inconvenience and would like to get this resolved for you to make sure your request has been completed.
To get started send me a direct message including your first and last name and complete service address
Here's the detailed steps to direct message us:
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