M

Visitor

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2 Messages

Sunday, July 6th, 2025 12:01 AM

Xfinity is trash and they know it.

They have a credit limit of $22 i can claim towards my bill for outages, I know that's the limit because ive hit the limit within 2 weeks, they have a limit because if they let me credit half of the time service is down my bill would be $0.

Expert

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111.5K Messages

16 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Visitor

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2 Messages

This isn't a billing problem its an outage problem as there are so many outages there would be no bill so xfinity screws over their customers by giving them a limit on outage credits basically telling us "we know you won't be able to connect for 90% of your billing cycle so you only get to credit $22 off it"

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