Hi! I have an Xfinity Home Internet Discount ending soon. It looks as if my monthly rate will more than double for the same level of service. Is there any way to extend that promotion? Thanks in advance!
mka1959 Good morning, and thank you for reaching out to our Xfinity Forums Team regarding your promotion. I'd be happy to review over your account, and see what options we have available that may be a bit more budget friendly. To begin, can you please send a Direct Message with your name and service address?
Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
XfinityKassie
Official Employee
•
2.2K Messages
4 hours ago
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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