1 Message
Xfinity Internet and Mobile Bundle
Hello, I signed up for a bundle deal whereby I am supposed to get 45$ credit on my internet bill for signing up for xfinity mobile starting from activation date until one year or when I cancel service.
I havent got any credit regarding on my internet bill so far.
I have cancelled service because i am moving to a new address and not sure of the address because my company is still finalizing leasing terms.
I will activate xfinity again after I move into my new address only if xfinity provides me the credit that they promised.
XfinityKei
Official Employee
•
1.5K Messages
1 year ago
Hi @user_f6tsv8 Congrats on your move to your new place. We hope you will sign up with us in the future. I am happy to review your account details for that offer and credit. Can you please direct message me your first and last name along with your full service address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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